WWCS

ABOUT

Established in 1983, we are an IT Support & Consultancy based in London.

A customer centric consultancy, with over 35 years experience, managing and building great relations with our clients. Our support model is transparent and has unlimited onsite, and remote, IT Support; we don't count hours or "clock watch".

We provide a range of technology related services and products, ranging from Reactive IT Support, VOIP Telephone Systems & Cloud Solutions to IT Project Management & Directorship roles.

We support over 110 clients, each of which we have strong relationships with.

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IT Support

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At the core of our business is our Proactive IT Support. We provide unlimited support for every aspect of our client’s IT Systems.

At the core of our business is IT Support. We support every aspect of our client’s IT Systems, from their computers, to internet access, domain names and everything in-between. This way our clients can call us whenever they have an IT related problem.

We offer our clients Annual Support services. This gives our clients unlimited onsite, and remote IT Support; everything including installation of a printer or computer and making sure your server is functioning, to speaking to your internet company should the internet go down, taking control of your PC remotely if you have a problem or question, to office wifi, setting up new users and making sure email is running on your phone!

Part of our annual support model is simply giving advice. We brief our clients on new technology and innovation which makes our clients life more efficient and cost effective.

In addition to our corporate clients, we also assist a selection of charities, and non Profit Organisations, to get more from their IT, to reduce overheads and improve efficiency.

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IT consultancy

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We offer bespoke IT Consultancy to our clients; this could be for a one off technology migration project, an office move, to ongoing IT Directorship representation at board level.

We offer bespoke IT Consultancy to our clients;. This could be a one off technology migration project, or an Office move, to ongoing IT Directorship representation at board level.

Every project we undertake, whether big or small, improves the way our clients work, so preparation and knowledge is essential to deliver efficient solutions for our clients.

Every client we support is unique, with different requirements, goals, time-frames & Budget.

This challenges, motivates and engages us to deliver our clients IT vision.

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Telephone systems

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Our Comprehensive VOIP Telephone Platform is best in Class and totally customisable to meet our clients needs.

WWCS first started offering telephone systems in 2012 and current support 1520 extensions.

VOIP Telephone systems are now very much the standard solution for office telephone systems since internet speeds increased and, became more stable.

Our VOIP Solution and support is designed for business environments, complimenting the service we already offer our clients.

One of the biggest benefits to VOIP is cost, when compared to legacy telephone systems. The added flexibility of VOIP technology will increase operational efficiency.

VOIP phones can be installed anywhere in the world whilst remaining part of the office telephone system, giving clients free calls between extensions, even if continents apart.

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IT Security

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IT Security is really big for us. We take this responsibility, on behalf of our clients, with huge importance. We are Cyber Essentials, ISO9001 & ISO27001 Compliant

IT Security is really big for us. We take it very seriously.

IT is constantly evolving; technology is changing on a monthly basis. It is imperative that WWCS positions itself to be able to give benchmark advise, direction and tech, in order to protect our clients.

WWCS have invested heavily in qualified staff and relevant certifications, to ensure our clients have best practice IT Security.

As of October 2017, we are GDPR and Cyber Essentials Certified.

As of October 2018, we are ISO9001 and ISO27001 Compliant.

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21
WWCS IT Geeks
3630
Users Supported